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We get winning results for organizations. . .

Organizations operate in a faster, better and cheaper world of competition. Our clients tell us we get results because we care whether an idea works and stay with it until it does. 

We work with clients who pilot what change to make. Our role is to serve as the navigator. We keep the project on track by providing focus to ensure that change happens, support to keep it going, and the business and people sense to bring out the best in everyone. Products and services don't sell without reaching customers, nor can ideas implement themselves. It takes people executing strategy, and that's our expertise.

We've worked effectively with large, medium and small organizations.

Typical Projects and Client Comments. . .

Strategy Development and Culture Change: An entrepreneurial partnership needs to operate faster and reduce cost.

This consignment dealer of RVs had sales, service, finance, insurance, and retail business lines. Without developing further management depth, it was stuck. Our work included developing new management and employee skills, facilitating employees'  redesign of work processes, helping to implement balanced score carding for each division, and working with managers and employees to develop new working habits. Accomplishments during this time include: 

Client comments:   "We now know whether our managers are doing their jobs. We doubled our retail operations, added a new service line. We accomplished this because we finally had the management depth and communication to achieve it." 
General Manager RV Consignment Sales, Service and Retailer

Technical Sales Meeting Facilitation: A $3B Division of a Global Organization needs to regain a position on its client's "short list."

Multi-hundred million dollar projects have heavy technical demands and fierce competition. This project involved more than 75 people, 14 cultures, multiple breakout meetings, and a short time span --one week.  Our role was to facilitate the meetings including the message, the presentation, support materials and the people so that we kept this client. Meetings required only six clarifications at session end; our client advanced to number one on the short list.
Client Comments: "You'll be back." (One year later, 3 projects have resulted).
Senior Vice President-- Global O&G Division

Strategy, Culture Change and Sales Development: A consulting firm needs to sell more.

A retained search consulting firm had more business than it could effectively handle and suffered from top down leadership. We assisted to develop leadership, improve processes, coach sales development and work with support systems. The organization reduced it's search time, which reduced cost of sales while it quadrupled its sales.
Client Comments: "You helped us to change the way we do business. Our sales quadrupled in less than 2 years." CEO--Retained Search Firm 

Business Process Improvements: Specialty Contractor needs to meet sales demand and better use resources.

Our client had too much business and in the name of "good customer service" was firefighting and creating enormous re-work due to pulling crews off jobs. Developed self-directed work teams, scheduling and materials support that increased billing 60% and improved margins almost 10% within 8 months.
Client Comments: "We've learned to better manage expectations and let our people do the work." President Specialty Contractor

Community Based Non-Profit needs to implement 3 year plan, quickly.

This organization is an example of people committed to a vision. Because of them, 4,000 uninsured women in Houston received timely mammography in 2000. The CEO wants board and staff commitment to take the organization to the next level. Our challenge, how to do it quickly. Using two three-hour sessions, an implementation plan resulted. Audit at year end reflected that the organization was well into year 2 of it's plan. Client achieved an ambitious 3 year plan!
Client Comments: "We could not believe the amount of work we accomplished or the creativity that came from the sessions. Our Staff was actually implementing changes the next business day! Our Board was delighted to get the results of a  'situation opportunities and barriers analysis' in one third the time at higher quality than other planning sessions. We've been amazed at what we accomplished!" CEO Non-Profit Breast Care Provider

Merger: People aren't responding well to change to develop common systems in a large E&C Contractor.

Organizations can't stop doing business to change the business--especially the front line production team that supports proposals, graphics, presentations and e-business. Add an unprecedented volume of work: you have a combination for conflict and reaction to change. This group not only developed new systems and became an active part of the solution, but also developed and implemented metrics to improve the unit. Costs reduced 40%.
Client comments: "We wish to thank you for a job well done. Your attention to detail and sensitivity to both business and personnel issues proved to be the right combination to refocus our newly formed proposal production group...We are implementing your recommendations and have already seen benefits....(from) the "Measures of Success" established at the start, we judge your performance to be excellent in every category." Task Force Director, Major E&C Contractor

Leadership Development to perform better.

When you manage $200 million in grants and public money, effectively managing public and private grantor constituencies is required.  The management team was not working together; two key players were not speaking. Consequently, executive management can't grow to the next level. Leadership program bridged communication gaps in initial session. Further work provided managers with tools to pinpoint personal development areas. Facilitated a plan to improve operations and better external and internal "customer responsiveness."
Client Comments: "This worked so well, we want you back this year to take it further into the organization."  Vice Chancellor, Major University Extension Service

Developing consulting sales to communicate and  think more creatively.

Developing stories that build client belief and tying them to intangible business results is difficult for many professionals. Moreover, turning features to client benefits can be even harder. This session allowed participants to walk away with effective stories to build more business.
Client comments: "This is the best workshop I've ever attended for building my business."  Independent Consultant with 25 years experience in sales.

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